FAQs
How long till I receive my order?
We work as quickly as we can to get your order out to you. We endeavour to dispatch your item within 2 days. All items are shipped with Australia Post and take 2-4 business days to arrive.
What is Golden Sol Collection Returns Policy?
If you change your mind about your piece, Golden Sol are happy to provide you with a exchange or store credit to the full amount paid, including shipping costs. To organise a return, please email us at support@goldensolcollection.com.
How do I care for my products?
It is recommended that you avoid wearing your products in water as this could tarnish the gold plated items over a period of time. Please also avoid spraying perfume directly on the products.
Where are the Jewellery pieces made?
All pieces are handcrafted by founder Arabella in her studio in Brisbane, Australia.
How much will shipping cost ?
Shipping is free for orders over $75, however if your order is below $75 express shipping will cost $11 within Australia and $5 for standard shipping.
What beads and Findings are used?
All beads used are a Japanese Miyuki glass bead which are considered one of the highest quality beads on the market. All gold plated findings are either 18k or 24k depending on the product.